This was our first experience cruising with Virgin Cruise Line, and it was a delightful surprise. As seasoned cruisers with over 70 cruises across more than 10 different cruise lines, we wanted to share why Virgin Cruise Lines gained the "Best Cruise Line" title after just one trip:
The check-in process was seamless, especially if you completed all necessary steps on the app. The expansive Virgin Cruise terminal at the Miami Port was clean and welcoming upon our arrival. Without any status yet, we received a later check-in time of 4 PM. The staff promptly handled our luggage, allowing us to explore downtown Miami for a while. There are free shuttles (see photo below) near the terminal's exit that travel to downtown Miami. Alternatively, you can walk (a 30-minute uphill walk over a bridge) or take an Uber for $7 to visit Bayside Market and the surrounding areas.
Your fare covers almost everything except alcohol and excursions. Gratuities, Wi-Fi (for extensive work or uploads, consider the premium upgrade, but the basic package was sufficient for us), basic non-alcoholic beverages, entertainment, gym classes, and all onboard restaurants are included. This comprehensive inclusion led to fewer complaints and shorter lines at customer service compared to other cruises.
The food on the cruise was outstanding. Be sure to reserve your preferred restaurants as soon as they become available on the app to secure your desired time and venue. Walk-ins are possible on the ship, but you might have to wait. The food was incredibly fresh and always accessible. They even provide fruits and snacks in containers for you to take throughout the day. I'll have to write a separate blog about the food at the different restaurants. Here are some photos of my favorites:
4. The ship offers numerous enjoyable activities, allowing you to choose what matches your interests. We had a great time playing trivia and participating in gym classes. There is a wide variety of board games, and there's even an arcade room with classic arcade games, all available for free! Additionally, private karaoke rooms are available for booking. It's important to reserve gym classes as soon as you board the ship, as they fill up quickly.
5. Virgin's Bimini Club was incredible. Upon reaching Bimini, you can take advantage of the free trams that transport you to the club. It's best to visit a bit later to dodge the crowds. The club also offers complimentary food. Returning later will help you avoid the rush and the wait for the tram back to the ship. My only complaint is the presence of numerous flies around the food area.
6. The buffet stations are always available for drinks. The gym features a UV water filtration system, so be sure to bring a water bottle. The gym remains open until late, offering both indoor and outdoor workout areas. The jogging track is also quite remarkable.
7. In addition to the regular entertainment shows, there is a special show on the ship called "It's a Ship Show." This show includes dinner and is free, so be sure to book it early.
8. The ship is beautifully decorated throughout. The rooms are very spacious and offer plenty of storage. You can transform your bed into a sofa during the day and back into a bed at night. The ship is consistently kept very clean, and the well-being of the guests is a priority.
9. We thoroughly enjoyed the different "special" events such as "Scarlet Night", "PJ Party", and "Stargazing Nights". Be sure to pack your outfits for these events!
10. Getting off the ship was easy and smooth. You can even have brunch before departing. It was quite relaxing, and the terminal is fully equipped with advanced technology. Customs use facial recognition, so there's no need to wait in line to exit.
We would be absolutely thrilled to cruise with Virgin Voyages again soon! We're eagerly hoping they'll introduce more itineraries since we've already explored all the current destinations. However, the incredible food and exceptional service alone are enough to bring us back without a second thought!
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